Accessibility Statement

Last updated: July 15, 2026

MySeaSideSpa is committed to making www.myseasidespa.com accessible and usable for as many people as possible, including people with disabilities.

We believe that all customers should be able to browse our Website, learn about our products, place orders, access customer service information, and review our policies in a clear and convenient way.

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1. Our Commitment

We aim to provide a Website that is accessible, user-friendly, and compatible with commonly used assistive technologies, including screen readers, keyboard navigation, browser zoom, and other accessibility tools.

We are continuously working to improve the accessibility, usability, structure, readability, and functionality of our Website.

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2. Accessibility Standards

Our goal is to make reasonable efforts to follow generally recognized accessibility principles and standards, including the Web Content Accessibility Guidelines (WCAG), where reasonably applicable to our Website, platform, theme, third-party apps, and technical capabilities.

Because our Website is operated through Shopify and may include third-party apps, plugins, payment systems, embedded tools, translation tools, analytics tools, review tools, and other external services, some parts of the Website may be provided or controlled by third parties.

We cannot guarantee that every third-party tool or integration will always fully meet accessibility standards, but we will make reasonable efforts to address accessibility issues that are within our control.

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3. Measures We May Take

To support accessibility, we may work on improving areas such as:

1. text readability and contrast;

2. keyboard navigation;

3. page structure and headings;

4. alternative text for important images where applicable;

5. clear links and buttons;

6. form labels and checkout usability;

7. compatibility with screen readers and assistive technologies;

8. responsive display on different devices;

9. clear access to customer service and policy pages;

10. correction of reported accessibility issues where reasonably possible.

Accessibility is an ongoing process, and we may continue to update and improve the Website over time.

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4. Known Limitations

While we make reasonable efforts to improve accessibility, some limitations may exist due to:

1. Shopify platform limitations;

2. third-party apps or plugins;

3. payment provider interfaces;

4. shipping or checkout integrations;

5. browser or device differences;

6. translation tools;

7. older content or product images;

8. technical errors or temporary issues;

9. content provided by third-party brands, suppliers, or manufacturers.

If you experience difficulty with any part of the Website, we encourage you to contact us so that we can review the issue and try to provide assistance or an alternative way to access the information or service.

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5. Assistance and Alternative Access

If you have difficulty accessing any page, feature, product information, checkout step, policy, or service on our Website, please contact us.

Where reasonably possible, we may assist you by providing information through an alternative method, such as email support.

For example, we may help with:

1. product information;

2. order questions;

3. shipping information;

4. return or refund policy information;

5. accessibility-related navigation issues;

6. access to legal or customer service policies.

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6. Feedback and Contact

If you encounter an accessibility barrier on our Website, please contact us and include as much detail as possible so that we can review the issue.

Please include, if possible:

1. the URL of the page where the issue occurred;

2. a description of the problem;

3. the device you were using;

4. the browser you were using;

5. the assistive technology used, if any;

6. screenshots or screen recordings, if helpful;

7. your contact information so we can respond.

You can contact us at:

MySeaSideSpa
Operated by: Gift Time
RegistrationNo.: 336310255
Business Address: 26 Raziel Street, Tel Aviv-Jaffa, Israel
Email: myseasidespa@gmail.com
Website: www.myseasidespa.com

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7. Response Time

We will make reasonable efforts to review accessibility-related messages and respond as soon as reasonably possible.

Some issues may require investigation, support from Shopify, theme developers, app providers, or technical service providers. Resolution time may vary depending on the nature of the issue and whether it is controlled by us or by a third-party provider.

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8. Third-Party Content and Services

Our Website may include third-party services, such as payment processors, checkout tools, delivery tracking tools, review apps, translation tools, embedded content, analytics tools, marketing tools, or external links.

We do not control all third-party services and cannot guarantee their accessibility. However, if you experience an accessibility issue with a third-party feature used on our Website, please contact us and we will try to assist where reasonably possible.

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9. Continuous Improvement

We may update this Accessibility Statement from time to time to reflect improvements, changes to the Website, changes in technology, or changes in applicable accessibility practices.

The updated version will be posted on this page with a revised “Last updated” date.

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