Privacy Policy

Last updated: July 15, 2026

This Privacy Policy (“Privacy Policy”) explains how MySeaSideSpa collects, uses, stores, shares, protects, and otherwise processes personal information when you visit or use www.myseasidespa.com, place an order, create an account, subscribe to marketing communications, contact customer support, interact with our advertisements, or use any related services operated by us collectively, the “Services”.

The Services are operated under the commercial name MySeaSideSpa.

MySeaSideSpa is a commercial name operated by Gift Time, registered in Israel under registration / VAT number 336310255 (“MySeaSideSpa”, “we”, “us”, or “our”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our Terms of Use / Terms of Service, Shipping & Delivery Policy, Return & Refund Policy, Cookie Policy if published separately, and any additional notices displayed on our Website or at checkout.

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1. Who We Are

MySeaSideSpa is an online retail store that sells Dead Sea cosmetics, skincare products, beauty products, and related items.

We are an online retailer and reseller. Unless expressly stated otherwise, we are not the manufacturer of the products sold through the Website.

For privacy purposes, MySeaSideSpa / Gift Time is generally the business or controller responsible for personal information collected through our Website and Services, except where a third-party service provider acts as an independent controller under its own privacy policy.

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2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

1. our Website;

2. checkout and order forms;

3. customer accounts;

4. newsletter and marketing sign-up forms;

5. customer support communications;

6. email, chat, WhatsApp, social media, or other communication channels;

7. cookies and similar tracking technologies;

8. analytics, advertising, and fraud prevention tools;

9. payment, shipping, fulfillment, and delivery processes;

10. any mobile application or related service operated by us.

This Privacy Policy does not apply to websites, apps, platforms, payment providers, shipping carriers, social media networks, or third-party services that we do not control. Those third parties may have their own privacy policies.

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3. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information.

3.1 Contact Information

We may collect:

1. full name;

2. email address;

3. phone number;

4. billing address;

5. shipping address;

6. country, city, postal code, and region;

7. business or company name, if provided.

3.2 Order and Transaction Information

We may collect:

1. products ordered;

2. order number;

3. order history;

4. purchase amount;

5. currency;

6. payment status;

7. billing and shipping details;

8. delivery instructions;

9. discount codes or promotions used;

10. return, refund, replacement, or claim history.

3.3 Payment Information

Payments may be processed by third-party payment processors, Shopify payment services, banks, credit card networks, digital wallet providers, fraud prevention tools, or other payment service providers.

We generally do not store full credit card numbers on our own systems.

We may receive limited payment-related information, such as:

1. payment status;

2. transaction ID;

3. last four digits of a payment card, where available;

4. payment method type;

5. billing address;

6. fraud screening indicators;

7. chargeback or dispute information.

Payment providers process payment information according to their own terms and privacy policies.

3.4 Shipping and Delivery Information

We may collect and share information needed to deliver your order, including:

1. recipient name;

2. shipping address;

3. phone number;

4. email address;

5. order contents;

6. package details;

7. customs information;

8. tracking number;

9. delivery status;

10. delivery notes;

11. customs, import, or tax-related information required for shipment.

3.5 Account Information

If you create an account, we may collect:

1. account login details;

2. account preferences;

3. saved addresses;

4. order history;

5. communication preferences;

6. account activity.

3.6 Customer Support Information

When you contact us, we may collect:

1. your name;

2. email address;

3. phone number;

4. order number;

5. message content;

6. photos, videos, documents, or screenshots you send;

7. communication history;

8. information needed to resolve your request.

If you voluntarily provide health-related information, skin condition details, allergy information, product reaction details, or similar information in a customer support request, we may process that information only to review and respond to your request. We do not request that you provide unnecessary medical information.

3.7 Marketing and Newsletter Information

If you subscribe to our newsletter or agree to receive marketing communications, we may collect:

1. email address;

2. name, if provided;

3. marketing preferences;

4. consent status;

5. subscription date;

6. unsubscribe status;

7. email engagement information, such as opens, clicks, and preferences, where available.

3.8 Device, Usage and Technical Information

When you use our Website, we or our service providers may automatically collect:

1. IP address;

2. device type;

3. browser type;

4. operating system;

5. language settings;

6. country or approximate location based on IP address;

7. pages viewed;

8. referring website;

9. date and time of visit;

10. session information;

11. cart activity;

12. checkout activity;

13. error logs;

14. interactions with ads, emails, or website features.

3.9 Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, SDKs, analytics tools, advertising technologies, and similar technologies to operate the Website, remember preferences, analyze performance, improve services, personalize content, measure advertising, and support marketing.

More information is provided in the “Cookies and Tracking Technologies” section below.

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4. How We Collect Personal Information

We may collect personal information in the following ways:

1. directly from you when you place an order, create an account, subscribe, contact us, or submit information through the Website;

2. automatically through cookies, analytics tools, tracking technologies, server logs, and similar technologies;

3. from Shopify and other e-commerce service providers;

4. from payment processors and fraud prevention services;

5. from shipping carriers, couriers, customs brokers, and delivery partners;

6. from marketing platforms, advertising networks, and analytics providers;

7. from social media platforms if you interact with us there;

8. from customer support tools and communication platforms;

9. from public or third-party sources where permitted by law.

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5. Why We Use Personal Information

We may use personal information for the following purposes.

5.1 To Operate Our Store and Provide the Services

We use personal information to:

1. operate the Website;

2. process orders;

3. create and manage customer accounts;

4. provide checkout functionality;

5. process payments;

6. issue invoices, receipts, and confirmations;

7. provide customer support;

8. manage returns, refunds, replacements, and claims;

9. communicate about orders and services.

5.2 To Ship and Deliver Orders

We use personal information to:

1. prepare and fulfill orders;

2. print shipping labels;

3. provide shipping information to carriers;

4. complete customs documentation where required;

5. track deliveries;

6. communicate with customers about delivery;

7. handle failed delivery, returned shipments, customs issues, lost shipments, or damaged packages.

5.3 To Process Payments and Prevent Fraud

We use personal information to:

1. verify payments;

2. detect fraud;

3. prevent unauthorized transactions;

4. investigate suspicious activity;

5. manage chargebacks and payment disputes;

6. protect our business, customers, payment providers, and service providers.

5.4 To Provide Customer Support

We use personal information to:

1. respond to questions;

2. investigate complaints;

3. review damaged, missing, or incorrect item claims;

4. review product issues;

5. process return or refund requests;

6. communicate about policies, orders, and services.

5.5 To Send Marketing Communications

If you subscribe or where permitted by law, we may use personal information to send:

1. promotional emails;

2. product updates;

3. discount offers;

4. newsletter content;

5. abandoned cart reminders;

6. personalized recommendations;

7. seasonal campaigns;

8. customer loyalty communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us.

5.6 To Improve and Personalize the Website

We may use personal information and usage data to:

1. analyze Website performance;

2. improve user experience;

3. understand customer preferences;

4. improve product selection;

5. measure marketing effectiveness;

6. test features;

7. personalize content, offers, and recommendations;

8. detect technical issues.

5.7 To Comply With Legal Obligations

We may use personal information to comply with:

1. tax and accounting obligations;

2. consumer protection laws;

3. privacy and data protection laws;

4. customs and import/export requirements;

5. payment regulations;

6. court orders, legal claims, or lawful requests;

7. recordkeeping obligations;

8. regulatory requirements.

5.8 To Protect Rights and Safety

We may use personal information to:

1. enforce our Terms of Use / Terms of Service;

2. enforce our Shipping & Delivery Policy;

3. enforce our Return & Refund Policy;

4. protect against fraud, abuse, spam, or security threats;

5. protect our legal rights;

6. respond to chargebacks or disputes;

7. prevent misuse of our Website;

8. protect customers, service providers, and our business.

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6. Legal Bases for Processing

Where applicable privacy laws require a legal basis for processing, we may process personal information based on one or more of the following legal bases:

1. Performance of a contract — to process your order, deliver products, provide customer support, and manage returns or refunds.

2. Consent — for newsletter subscriptions, certain marketing communications, optional cookies, and other processing based on consent.

3. Legitimate interests — to operate and improve our business, prevent fraud, secure our Website, respond to customer requests, analyze performance, and protect our rights, provided that such interests are not overridden by your rights.

4. Legal obligation — to comply with tax, accounting, customs, consumer protection, privacy, regulatory, or legal requirements.

5. Protection of legal claims — to establish, exercise, or defend legal claims, disputes, chargebacks, or investigations.

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to help operate and improve our Website.

Cookies may be used for:

1. essential Website functionality;

2. cart and checkout operation;

3. remembering preferences;

4. account login and security;

5. fraud prevention;

6. analytics and performance measurement;

7. advertising and retargeting;

8. email and campaign measurement;

9. personalization.

7.1 Types of Cookies We May Use

We may use:

1. Essential cookies — required for the Website to function, including cart, checkout, security, and account functionality.

2. Analytics cookies — help us understand Website traffic, usage, and performance.

3. Marketing cookies — help us measure advertising, personalize marketing, and show relevant ads.

4. Preference cookies — remember choices such as language, currency, or region.

5. Security cookies — help detect fraud, abuse, and unauthorized activity.

7.2 Managing Cookies

Depending on your location and our Website settings, you may be able to manage cookie preferences through a cookie banner, privacy settings, browser settings, device settings, or other available tools.

You can also adjust your browser settings to block or delete cookies. However, blocking essential cookies may affect Website functionality, cart operation, checkout, account login, and other services.

7.3 Third-Party Cookies

Third-party service providers may place or read cookies and similar technologies through our Website, including analytics providers, advertising platforms, Shopify-related services, payment providers, and other technology partners.

Those third parties may process information according to their own privacy policies.

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8. Analytics and Advertising

We may use analytics and advertising tools to understand Website traffic, measure marketing campaigns, improve product offerings, and show relevant content or advertisements.

These tools may collect or receive information such as:

1. IP address;

2. browser and device information;

3. pages viewed;

4. products viewed;

5. cart activity;

6. checkout activity;

7. ad interactions;

8. email interactions;

9. approximate location;

10. purchase events, where permitted.

Advertising partners may use cookies, pixels, or similar technologies to provide interest-based advertising, retargeting, measurement, or attribution.

Where required by law, we will request consent or provide opt-out options for certain analytics or advertising technologies.

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9. Marketing Communications

If you subscribe to our newsletter, create an account, make a purchase, or otherwise agree to receive marketing communications, we may send you emails about products, offers, promotions, updates, and related content.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

Please note that even if you unsubscribe from marketing emails, we may still send transactional or service-related messages, such as order confirmations, shipping updates, account notices, customer support messages, legal notices, policy updates, or security alerts.

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10. Abandoned Cart and Checkout Communications

If you add products to your cart or begin checkout but do not complete the purchase, we or our service providers may send reminders or display related messages, where permitted by law.

These communications may use cookies, email, SMS, or other tools depending on the information you provided and your preferences.

You may opt out of marketing-related abandoned cart communications where required or where unsubscribe options are provided.

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11. Who We Share Personal Information With

We may share personal information with service providers, business partners, and third parties when necessary for the purposes described in this Privacy Policy.

These may include:

1. Shopify and e-commerce platform providers;

2. payment processors;

3. banks and card networks;

4. fraud prevention and security providers;

5. shipping carriers, couriers, postal services, and logistics providers;

6. customs brokers and customs authorities;

7. fulfillment and warehouse partners;

8. email marketing platforms;

9. customer support platforms;

10. analytics providers;

11. advertising networks and marketing platforms;

12. website hosting and cloud service providers;

13. IT and security service providers;

14. accountants, auditors, lawyers, consultants, and professional advisers;

15. tax authorities, regulators, courts, law enforcement, or government authorities where required or permitted by law;

16. business successors in case of merger, sale, restructuring, transfer, or similar business event.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except where permitted by law or governed by their own independent relationship with you.

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12. International Data Transfers

Because we operate an international online store and use global service providers, personal information may be transferred to, stored in, or processed in countries other than your country of residence.

These countries may have privacy and data protection laws that differ from the laws in your country.

Where required by applicable law, we use appropriate safeguards for international transfers, which may include contractual protections, data processing agreements, standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

By using our Services and placing orders, you understand that your personal information may be processed internationally as necessary to operate the Website, process orders, provide services, and comply with legal obligations.

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13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

1. order fulfillment needs;

2. customer support requirements;

3. returns, refunds, disputes, or chargebacks;

4. tax and accounting obligations;

5. legal and regulatory requirements;

6. fraud prevention;

7. security needs;

8. marketing preferences;

9. legal claims or dispute resolution.

Examples:

1. order and transaction records may be retained for tax, accounting, legal, and dispute purposes;

2. customer support communications may be retained to resolve issues and protect our rights;

3. marketing subscription data may be retained until you unsubscribe or request deletion, subject to legal requirements;

4. technical logs may be retained for security, fraud prevention, and Website operation;

5. information related to disputes, chargebacks, fraud, or legal claims may be retained for as long as necessary to protect our rights.

When personal information is no longer needed, we may delete, anonymize, or securely retain it where permitted by law.

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14. How We Protect Personal Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

1. access controls;

2. secure service providers;

3. fraud prevention tools;

4. encrypted connections where available;

5. account authentication tools;

6. monitoring and security measures;

7. limited access to personal information based on business need;

8. internal procedures for handling customer information.

However, no website, online service, payment system, transmission method, or storage system is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and for using secure devices, browsers, and networks.

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15. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

1. the right to know what personal information we collect and how we use it;

2. the right to access your personal information;

3. the right to receive a copy of your personal information;

4. the right to correct inaccurate or incomplete information;

5. the right to delete personal information;

6. the right to restrict or object to certain processing;

7. the right to withdraw consent where processing is based on consent;

8. the right to opt out of marketing communications;

9. the right to data portability;

10. the right to opt out of sale, sharing, or targeted advertising where applicable;

11. the right not to be discriminated against for exercising privacy rights;

12. the right to lodge a complaint with a data protection authority where applicable.

These rights may be subject to limitations, exceptions, identity verification, legal obligations, fraud prevention needs, security requirements, and our legitimate business needs.

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16. How to Exercise Your Rights

To exercise privacy rights, you may contact us at:

Email: myseasidespa@gmail.com

Please include:

1. your full name;

2. email address associated with your order or account;

3. order number, if relevant;

4. country or state of residence;

5. the privacy right you wish to exercise;

6. enough information for us to verify and process your request.

We may request additional information to verify your identity before responding to a privacy request.

We will respond to privacy requests within the timeframe required by applicable law.

If we cannot fulfill your request, we will explain the reason where required by law.

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17. European Economic Area, United Kingdom and Similar Privacy Rights

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction with similar privacy laws, you may have rights under applicable data protection laws, including rights to access, correct, delete, restrict, object, withdraw consent, and data portability.

You may also have the right to lodge a complaint with your local data protection authority.

Where we process personal information based on consent, you may withdraw consent at any time. Withdrawal of consent does not affect processing that occurred before withdrawal.

Where we process personal information based on legitimate interests, you may have the right to object to such processing.

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18. Israel Privacy Rights

If you are located in Israel or if Israeli privacy law applies, you may have rights under applicable Israeli privacy and data protection laws, including rights to access and request correction or deletion of personal information where applicable.

Requests may be subject to identity verification, legal exceptions, recordkeeping obligations, and our legitimate business needs.

To submit a request, contact us at:

myseasidespa@gmail.com

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19. California and Certain U.S. State Privacy Rights

If you are a resident of California or another U.S. state with applicable privacy laws, you may have certain rights regarding your personal information, subject to legal requirements and exceptions.

These rights may include:

1. the right to know what categories of personal information we collect;

2. the right to know the purposes for collection, use, disclosure, sale, or sharing;

3. the right to access personal information;

4. the right to request deletion;

5. the right to request correction;

6. the right to opt out of sale or sharing of personal information;

7. the right to opt out of targeted advertising where applicable;

8. the right to limit use of sensitive personal information where applicable;

9. the right to non-discrimination for exercising privacy rights.

We do not sell personal information for money.

However, some privacy laws define “sale”, “sharing”, or “targeted advertising” broadly. Certain advertising, analytics, cookies, pixels, or marketing technologies used on our Website may be considered “sharing” or “targeted advertising” under some laws.

Where required by law, you may opt out through available privacy settings, cookie settings, browser-based opt-out tools, or by contacting us.

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20. Global Privacy Control and Browser Signals

Some browsers or extensions allow users to send privacy preference signals, such as Global Privacy Control or similar opt-out signals.

Where required by applicable law and where technically supported by our systems or service providers, we will treat recognized opt-out preference signals as a request to opt out of sale, sharing, or targeted advertising.

Because implementation may depend on Shopify, browser settings, cookie tools, advertising providers, and applicable law, availability may vary.

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21. Notice of Categories of Personal Information

For transparency, we may collect the following categories of personal information:

1. identifiers, such as name, email address, phone number, address, IP address, and account identifiers;

2. commercial information, such as products purchased, order history, payment status, and returns;

3. internet or network activity, such as pages viewed, cart activity, browser information, and interactions with our Website;

4. geolocation information, such as approximate location based on IP address or shipping address;

5. customer support information, such as messages, photos, videos, and claim details;

6. marketing information, such as email preferences and campaign interactions;

7. payment-related information, such as transaction status and limited payment details;

8. inference information, such as product preferences or interests based on shopping activity;

9. sensitive information only if voluntarily provided by you or required for specific purposes, and only as permitted by law.

We collect these categories for the purposes described in this Privacy Policy.

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22. Sensitive Personal Information

We do not intentionally request sensitive personal information unless necessary for a specific purpose or required by law.

You should not send us unnecessary sensitive information.

If you voluntarily provide information about allergies, skin reactions, health conditions, pregnancy, medication, or similar matters in connection with a customer support request, we may use that information only to respond to your request, review a product issue, handle a claim, comply with legal obligations, or protect legal rights.

We do not use sensitive personal information to infer characteristics or for unrelated marketing purposes.

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23. Children’s Privacy

Our Website and Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16 without appropriate consent where required by law.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to review and delete the information where required.

Parents or legal guardians may contact us at:

myseasidespa@gmail.com

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24. Social Media

If you interact with us on social media platforms, those platforms may collect and process your personal information according to their own privacy policies.

We may process information you send to us through social media, such as messages, comments, username, profile information, or order-related information, to respond to your request or manage our business.

Do not post order numbers, addresses, phone numbers, payment information, or private information publicly on social media.

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25. User Reviews and Public Content

If you submit reviews, comments, photos, videos, testimonials, or other public content, that content may be visible to other users or used by us in accordance with our Terms of Use / Terms of Service.

Do not include personal information, health information, addresses, phone numbers, payment details, or other private information in public reviews or comments.

We may moderate, remove, edit, or refuse content where permitted by law and our policies.

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26. Third-Party Links

Our Website may contain links to third-party websites, apps, platforms, social networks, payment providers, shipping carriers, or other services.

We are not responsible for the privacy practices, content, security, or policies of third-party services.

You should review the privacy policies of any third-party services you use.

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27. Business Transfers

If we are involved in a merger, acquisition, financing, restructuring, sale of assets, transfer of business, bankruptcy, or similar transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.

The receiving party may continue to process personal information in accordance with this Privacy Policy or another privacy notice provided to you.

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28. Legal Requests and Enforcement

We may disclose personal information where we believe it is necessary or appropriate to:

1. comply with applicable law;

2. respond to lawful requests;

3. cooperate with courts, regulators, tax authorities, customs authorities, law enforcement, or government agencies;

4. enforce our Terms of Use / Terms of Service;

5. enforce our Shipping & Delivery Policy or Return & Refund Policy;

6. protect our rights, privacy, safety, property, customers, service providers, or others;

7. investigate fraud, abuse, chargebacks, security incidents, or illegal activity;

8. establish, exercise, or defend legal claims.

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29. Do Not Track

Some browsers may send “Do Not Track” signals.

Because there is no uniform industry standard for responding to Do Not Track signals, our Website may not respond to such signals in all cases.

Where required by applicable law, we will respond to recognized opt-out preference signals as described in this Privacy Policy.

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30. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time.

The updated version will be posted on the Website with a revised “Last updated” date.

Your continued use of the Website or Services after changes are posted constitutes acknowledgment of the updated Privacy Policy.

Where required by law, we may provide additional notice or request consent for material changes.

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31. Contact Information

If you have questions about this Privacy Policy or wish to exercise privacy rights, please contact us:

MySeaSideSpa
Operated by: Gift Time
RegistrationNo.: 336310255
Business Address: 26 Raziel Street, Tel Aviv-Jaffa, Israel
Email: myseasidespa@gmail.com
Website: www.myseasidespa.com